We want you to be happy with your purchase and apologize if you are not. Whatever your reason for not being satisfied, we would like to ensure that you can exchange and return for all products we deliver as long as the following conditions apply:
In accordance with the Distance Selling Act (Article 7: 5 BW), you have the right to exchange or return (part of) the delivered goods within a period of 7 working days without giving any reason. Provided it is undamaged and has the original packaging and information cards. This period starts when the ordered items have been delivered.
If you want to exchange or return a product, you must notify BINK lamps in writing or by email within 7 working days of receipt of the product. You must be able to indicate that the delivered goods have been returned on time, for example by means of proof of postal delivery.
You must be able to indicate that the delivered goods have been returned on time, for example by means of proof of postal delivery.
When returning the order, the costs for returning the order are for your own account.
Offers cannot be returned.
BINK lampen will refund the full purchase amount, including shipping costs, within 10 days after receipt of the return shipment.